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Frequently asked questions

 

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How many lists can I create?

As many as you want.

When was my parcel sent?

An automatic delivery notification is sent to you when we give your parcel to the mail-order firm.
Additionally you can have a look at your past invoices in your account management. Usually the parcel is shipped the same day the invoice has been created.

Where is my parcel?

You will receive a email as soon as we handed your parcel over to the mail-order firm. In this email you find a link to query the status of your shipment.

I am a reseller. Do you have specail reseller offers?

Yes. You can vistit our reseller department at: http://vinyl-distribution.com

My myList displays an empty result.

That can happen. If you have a list with the latest Techno releases of the past three days and there are no new Techno releases, you list will be empty until a new release arrives.

How do I redeem a free download code?

To redeem a free download code, please add your song to the shopping cart. In the column " Free download code " you can enter your vaild Free Download Code. Please click on the symbol to activate the free download code. The price will then set to 0.00 €.


The following points must be considered:

- you must be registered and logged-in.

- You must reach the value of minimum 0,01 €.

- you can redeem per day and per person only one 1) Download Free Code.

- The code must be valid and must not be passed in time.

- The code must be spelled exactly right.

- Each code can only be used once.


Free download codes will unfortunately not be credited manually. Similarly, a manual re-creation or reactivation of Free Download Codes unfortunately technically not possible.

Subscribe / unsubscribe from newsletter

You find the forms to subscribe / unsubscribe to / from our newsletters by clicking on Newscenter.

What can I do with my mp3-files, which DRM (digital rights management) methods do you use?

Our iles are free of any DRM Copy Right Control.
You can use them as you wish, but of course you must attend to the copy right laws.
Our files have a analog watermark in which your name, email address and further information on the download and payment process are stored. In case that one of our files occures in a peer-to-peer network for example, we can find out who is the person who violated the copyright laws.

Why was my review deleted?

Our review system has filters to avoid the follwoing types of reviews:

- Reviews which contain porn, defamation or * wing extremist content.

- Mass reviews of one user

- self-praise of a producer or artist.

Which countries do you serve?

In principle the whole world.

 
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